Emergency Assistance while Traveling on University Business
Notre Dame Police Department (574) 631-5555
When calling for assistance, please provide:
- Your name
- Return contact information
- Country(if applicable) and UND organization hosting your travel
- Name(s) of persons involved in the emergency
- Description of emergency
- Actions taken
- Assistance needed
International Travelers may also contact:
AIG Travel Accident Insurance contact:
Toll Free (877) 244-6871 or International Collect (715) 346-0859 (University Insurance: 9113229)
Travel Accident and Evacuation Insurance
Travel Accident Insurance is automatically provided for all faculty, staff, and students traveling on the business of the University. Coverage is also provided for the spouse and dependent children of those traveling on behalf of the University.
University Travel Accident Insurance for Graduate Students - AIG Insurance Company
|Covered Persons||All active employees and students of the University; their spouses and dependent children|
|Coverage Delivery||Coverage provided automatically by the University for eligible employees and UND registered students|
Travel Accident insurance provides a schedule of benefits for:
*Coverage is not provided for medical or mental health care; individuals should maintain personal health insurance to cover these costs
While traveling on behalf of the University plus 7 days sojourn on either end of travel. Coverage is effective once the individual is more than 100 miles from their permanent employment location and is effective up to 180 continuous days of travel.
Travel accident insurance does not provide coverage for illness, routine, or preventative care. Coverage for the cost of medical care for injuries sustained during an accident is limited and provided on an excess basis; all other personal insurance must provide coverage on a primary basis.
Currently, coverage is excluded in the countries of Iraq, Afghanistan, Pakistan, Iran, Somalia, Chechnya and Kuwait. If travel is contemplated in any of these regions, Risk and Insurance (email@example.com) should be contacted 30 days prior to travel.
|Claim or Assistance Contact||Toll Free (877) 244-6871
International Collect (715) 346-0859
Travel Assistance Services
Assistance Services are offered through AIG by calling the provided toll free number (877) 244-6871 or international collect (715) 346-0859. As the name implies, these are services provided by the insurance company to their clients. However, any cost arising from the subsequent provision of a third party service or product is not covered by the insurance. For example, if your passport is stolen, you may call for assistance and the provider will advise how to replace it; the cost of replacing the document is not covered by the insurance.
The cost of subsequent third party services for cases requiring emergency medical evacuation, security evacuation, or repatriation of remains is covered by the insurance policy. However, the insurance company must be notified and pre-approve all care and transport.
International Travel Resources
AIG provides web-based safety and security resources. These resources may be accessed: travelguard.secure.force.com
University Insurance Policy Code: 9113229
Notre Dame International also provides a host of safety and security resources including travel warnings and alerts.
It is highly recommended that Graduate Students register international travel through the Travel Registry. In the event of an incident, emergency or emergent situation, registration provides Notre Dame International with the ability to contact travelers to confirm safety, address needs or arrange for transport.
Graduate Students should confirm if existing health insurance will provide coverage in the country being traveled. Many plans contain higher deductibles, co-payments and a requirement for up-front payment to health providers when traveling abroad.
Supplemental health insurance is available for Notre Dame sponsored travel by enrolling in the international health and evacuation insurance plan through GeoBlue.
Notre Dame sponsored travel is an international travel activity that:
- Is funded in any part by the University of Notre Dame
- Receives academic credit from the University, or is done under the auspices of Notre Dame in which the traveler represents the University
Within the USA, physical damage insurance (sometimes referred to as CDW or LDW), personal accident insurance, and liability insurance should be declined; if elected, such insurance is not reimbursable.
Outside the USA, there are legal and insurance requirements for the use of vehicles. The attached document outlines faculty and staff obligations and protocol when using a vehicle abroad on behalf of the University. Based on these requirements, physical damage, personal accident and liability insurance should be selected for rental vehicles when traveling abroad and is reimbursable.
The Car Rental Insurance policy is outlined in the University of Notre Dame Travel Policy.
Questions regarding the AIG Travel Accident Policy, the GeoBlue Program or Car Rental Insurance should be directed to Risk and Insurance Management: firstname.lastname@example.org